FAQ

1. What types of bags do you offer?

We specialize in luxury designer bags, including handbags, totes, crossbody bags, and clutches. Each piece is handpicked to ensure quality, style, and authenticity.

2. Do you offer returns or exchanges?

We want you to love your purchase! If you’re not satisfied, we accept returns or exchanges within 14 days of delivery for unused items with all tags attached.

3. How long does shipping take?

Orders are typically processed within 1-2 business days. Shipping times vary depending on your location. Usually, orders arrive within 3-7 business days.

4. How can I track my order?

Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can track your order directly on our website or through the shipping provider.

5. Do you offer discounts or promotions?

Yes, we run exclusive sales and promotions! Follow us on Instagram (@BagParty1), Facebook (@Thebagparty), and Whatnot (@BagParty) to stay updated on our latest deals.

6. What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and other secure payment methods available at checkout.

7. How do I contact customer service?

Our team is here to help! You can reach us via email at Collab@spheremediainc.com or through the Contact Us form on our website. We aim to respond within 24 hours.

8. Do you offer gift options?

Yes! You can add a personalized note at checkout for an extra special surprise. Also, we now offer e-gift cards for purchase!